Gift Vouchers Information
*Please note if you wish to purchase a voucher for use in our stores please contact us by Telephone on 028 677 21308 or by using our online contact us form.
Gift vouchers purchased on our online store are sent electronically by email and are only able to be used online. The e-voucher will be sent via email on the date that you specify for delivery, this will be sent to the email address provided. Payment for the gift voucher will be charged on purchase and not on the date of issue. Vouchers are valid for 12 months from the date of issue. The value of the gift voucher is your choice.
Confirmation of the Gift Voucher will only be sent to the purchaser once the order is confirmed by Dowlers Giftware. Gift Vouchers can only be cancelled by the purchaser within 1 hour of purchase and will not be valid until the confirmation email is received. Unwanted Gift Vouchers cannot be returned and voucher codes cannot be used to purchase another gift voucher.
Items bought using gift vouchers can be returned or exchanged but not refunded, only additional monies paid over and above the gift voucher will be refunded and a new gift voucher code will be issued. When a new gift voucher is issued it will expire on the same date as the original gift voucher.
If you spend more than your gift voucher value you can pay the additional money at checkout, if you spend less than the gift voucher value you will have a credit balance to use later using the same voucher code.
Using your gift voucher is easy just enter your unique code at checkout. You may purchase more than one gift voucher at the same time.