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Returns Policy

 

Returns Policy:

Step 1 : Inform us in writing, by email, fax or letter that you wish to cancel with the
order within 14 working days after receiving your order. Please state the reason
for cancellation and whether you would like a refund or exchange.

Step 2 : We will then contact you and agree on the course of action to be taken.

Step 3 : Unwanted items must be returned in the goods original packaging and must be unused and in a re-saleable condition.

Returns Address:

F. Dowler LTD - Returns
197 Main Street
Lisnaskea
Co. Fermanagh
BT92 0JH

*Please ensure your order number/details are included with the returned item.


Step 4 : As soon as we receive the goods we will either send you an exchange or make
a refund as agreed.